Customer Care

Thank you for shopping Bloom Outdoors! My goal is to bring awareness to the outdoors by sharing my experiences and offering my branded apparel where a portion of my proceeds is donated to support the outdoor causes and organizations that believe in the importance and care of our outdoors activities and environment. Each sale is greatly appreciated. If for any reason you have a question or problem that needs to be addressed with your order please contact us by phone or by email - I am happy to address and correct the problem to the best of my ability. 

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Shipping Policy

Bloom Outdoors orders are shipped using USPS First-Class Package Service. Calculated shipping rates are based on your order size and delivery destination. USPS shipping costs are calculated based on weight and distance traveled.  

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Damage & Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item so we can evaluate the issue and make it right.

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Return & Exchange Policy

Need to return an item for a refund or exchange? Please note, all hat sales are final unless there is a defect with the product. Returns due to damage or for exchange can be made up to 14-days after the purchase date. To initiate a return, please contact us at abbey@bloomoutdoorscompany.com for detailed instructions. Items sent back to us without first requesting a return will not be accepted. To be eligible for a return, your item must be in its original form of packaging, and condition, tags attached, unworn and unused. Shipping costs are nonrefundable and customers are responsible for return shipping fees. A receipt or proof of purchase is required. Upon approval of your return, we will send you a return shipping label and instructions on how to send your package to us. Once the returned product is received, inspected, and qualifies, a refund for the purchase price minus the shipping cost will be issued to your original method of payment. Please remember it can take some time for your bank or credit card company to process and post the refund to your account.

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Exchanges

The fastest way to ensure you get what you want is to return the item you have by following the return guidelines above. Once the return is accepted, a refund will be issued. You will need to make a separate purchase for the new item of choice.

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Wholesale Inquiries

Thank you for your interest in retailing the Bloom Outdoors product line. Wholesale discounting is available for approved retail outlets. Please contact me with the following information and I will be in touch with you to follow up on the next steps.

• Your name

• Your email address and phone number

• Your store name

• Your store location

• Your website url

• The type of store you own (brick and mortar vs. online etc.)
   

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Payment Methods

Bloom Outdoors accepts Credit / Debit Cards using Square Payments both in our eCommerce store and in person at our various events. Square works with any US-issued cards bearing a Visa, MasterCard, American Express, Discover.

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